Články o SSME

Pořádná zásoba článků, které pomohou porozumět, jak SSME souvisí s ostatními obory.

• IBM links pact with Nirma University, CII. (January 9, 2008). The Economic Times.
  
• Partnership strenghthens research and training for service sector in Germany. Zuber-Knost (January 8, 2008). Karlsruhe Institute of Technology Press Release.
  
• The product is dead, make way for the service. Grossman (January 2, 2008). The Inquirer.
  
• FMS starts service innovation cell. Pandey (December 12, 2007). Business Standard.
  
• Innovation better than waiting for 'next big thing.' Cusi (November 29, 2007). BusinessWorld Online.
  
• IBM, universities and businesses launch Service Science initiative in Singapore. Tan and Ray Dahncke (November 28, 2007). CNNMoney.com.
  
• Xerox and N.C. State collaborate on business tech curriculum. Kolbasuk McGee (November 28, 2007). InformationWeek.
  
• Xerox Corporation: Xerox, NC State collaborate to advance research in service and innovation management. (November 14, 2007). TradingMarkets.com.
  
• IRL to drive real-world services innovation. (November 5, 2007). Moneycontrol.com.
  
• Training more IT 'versatilists.' Shian Waei (October 27, 2007). New Straits Times Online.
  
• IBM helps to produce world-class Filipino engineers. Arceo-Dumlao (August 30, 2007). Inquirer.net.
  
• SOA goes back to school. Seeley (August 27, 2007). SearchSOA.com.
  
• IBM celebrates innovation & education at IIT Madras. (August 13, 2007). Moneycontrol.com.
  
• GSBPP Professor Co-Edits Research Anthology on Managing in the Information Economy. Honegger (August 1, 2007). Naval Postgraduate School News.
  
• American Science Plateau. Guess (July 20, 2007). Inside Higher Ed.
  
• Alberta government, IBM and University of Alberta to help organizations inprove. (July 5, 2007). Alberta Index.
  
• IBM partners NID, SPJIMR and NIM to develop SSME curriculum. (June 22, 2007). Network Computing.
  IBM partners with Tech schools for SSME curriculum. (June 21, 2007). OneIndia.
  
• Service Science: The next frontier in service innovation. (June 4, 2007). IBM Interview with Jim Spohrer. (pdf)
  
• An Official Measure of Innovation. Walters (April 20, 2007). BusinessWeek Online.
  
• The Eastern Bloc of outsourcing: Europe finds its own answer to Bangalore, and it's growing fast. Tagliabue (April 19, 2007). New York Times.
  
• Majoring In Web 2.0: Emerging Tech goes to school. Bonasia (April 11, 2007). Investor's Business Daily.
  
• A new academic discipline needed for the 21st century. Poole (April 6, 2007). Triangle Business Journal.
  
• Specialists vs. generalists. Martin (April 5, 2007). CIO.com.
  
• Service Innovation: The Next Big Thing. Jana (March 29, 2007). BusinessWeek Online.
  
• Where is the U.S. economy going?. Maidment (March 28, 2007). Forbes.com.
  
• IBM, Oracle team up to form consortium. Martens (March 28, 2007). PC World.
  
• Academic conference to focus on future of software industry. (March 27, 2007). HPCwire.
  
• New technologies bringing persons with disabilities into mainstrem, UN forum told. (March 26, 2007). UN News Centre.
  
• New IT service courses aim to build new business Tech careers. Kolbasuk McGee (March 14, 2007). InformationWeek.
  
• Advancing Tech through competition. Poole and Poucher (March 2007). University Business.
  
• IBM hopes to turn Thailand into IT hub. Pandey (February 17, 2007). Bangkok Post-mcClatchy-Tribune Business News via COMTEX.
  
• IBM and ISB launch major services initiative in India. (February 7, 2007). ZDNet India.
  
• IBM opens global delivery centre in Viet Nam. (February 6, 2007). Vietnam Net Bridge.
  
• How to bring our schools out of the 20th Century. Wallis and Steptoe (December 10, 2006). Time.
  Innovative Company of the Year. McEachern (December 4, 2006). VARBusiness.
  
• IBM takes the guesswork out of services consulting. Hira and Goldstein (December, 2006). IEEE Spectrum.
  
• IBM launches major services in China. McNeese and Tang (November 14, 2006). IBM Press Release.
  
• IBM to Hhelp educate China's outsourcing pros. McDougall (November 14, 2006). InformationWeek.
  
• Career watch. Maglio (November 6, 2006). Computerworld.
  "Next step" in science studies: The Web. Lohr (November 1, 2006). The New York Times.
  
• Service Science: growing a good idea. Barto (October 12, 2006). Adapted from IBM internal use. (pdf)
  
• Majoring in IBM. Chaker (September 12, 2006). Wall Street Journal.
  
• The emergence of Service Science: Toward systematic service innovations to accelerate co-creation of value. Spohrer and Maglio. (pdf)
  
• Moves to demystify the science of IT service. Lebihan (September 4, 2006). Financial Review.
  
• Services Science: A new field for today's economy. Paulson (August 2006). IEEE Computer Magazine. (pdf)
  
• Are you being served? Douglas (August 2006). Government Technology's Public CIO.
  
• The IT profession: 2010 special report. Fanning (July 13, 2006). ComputerWorld.
  
• - Hot skills, cold skills. Collett (July 17, 2006). ComputerWorld.
  
• - The world gets smaller still. Brandel (July 17, 2006). ComputerWorld.
  
• - Line between business and IT blurs. Pratt (July 17, 2006). ComputerWorld.
  
• Services Science special issue. Spohrer, Riecken et al (July 2006). ACM Communications.
  
• Big Blue shift. (June 5, 2006). BusinessWeek Online.
  
• IBM wakes up to India's skills. (June 5, 2006). BusinessWeek Online.
  
• The new science. Bakshi (April 30, 2006). The Sunday Express.
  
• Academia dissects the service sector, but is it a science? Lohr (April 16, 2006). The New York Times.
  
• Serving the services. Dietrich and Harrison (April 2006). ORMS Today.
  
• Trends in Services Sciences in Japan and abroad. Hidaka (April 2006). The New York Times. (pdf)
  How IBM is applying science. Radding (2006). Consulting Magazine.com.
  
• Will web services really transform collaboration? McAfee (Winter 2005). MIT Sloan Management Review.
  The value of inventive services. Rae (July 29, 2005). BusinessWeek Online.
  
• Developing New Services: Are You Ready for the Challenge? Ogilvie and Rae (May 17, 2005). Southern California Chapter of the Product Development Management Association event presentation.
  
• IBM urges universities to go multidisciplinary. Watson (May 11, 2005). Computing Information Technology News.
  
• A Theory of Enterprise Transformation. Rouse (April 28, 2005). Tennenbaum Institute.
  
• What is "Service Science?" Abe (March 8, 2005). Fujitsu Research Institute. (pdf)
  
• The new discipline of Services Science Horn (January 21, 2005). BusinessWeek Online.
  
• Services Science: A new academic discipline? IBM Research (2004). (pdf)
  
• Service worlds. Bryson et al (2004). Routledge. London, UK. (pdf)
  
• A failing grade for the innovation academy. Chesbrough (September 24, 2004). Financial Times.
  
• On the uneven evolution of human know-how. Nelson (October 1, 2001). J. of Research Policy.
  
• Quality erosion in the services industry. Oliva & Sterman (2001). J. of Management Science.
  
• New rules for a new economy. Herzenberg et al (1998). Cornell University Press. Ithaca, NY. (pdf)